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Maria L Local time: 09:51 Member (2005) German to Swedish + ...
Aug 28, 2017
Hej, after the last Trados Studio 2017 update, studio crashes every time while copying from the results window. What am I supposed to do? Regards Maria
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Kersti Skovgaard Estonia Local time: 10:51 Member (2005) English to Estonian + ...
Try re-installing the pre-SR1 version
Sep 26, 2017
Hi, I had the same problem. First I disabled the LookAhead function but of no avail. At last I did as was advised in Facebook's Trados & Studio Unofficial forum and support: uninstalled SR1 and re-installed the pre-SR1 Studio 2017 version. That can be done if you have kept the exe files. Things got better but Studio still crashes when I add new files. It could be a Windows problem but I'm unable to find out. Luckily it doesn't crash in the middle of work anymore as it did with SR1, I had t... See more
Hi, I had the same problem. First I disabled the LookAhead function but of no avail. At last I did as was advised in Facebook's Trados & Studio Unofficial forum and support: uninstalled SR1 and re-installed the pre-SR1 Studio 2017 version. That can be done if you have kept the exe files. Things got better but Studio still crashes when I add new files. It could be a Windows problem but I'm unable to find out. Luckily it doesn't crash in the middle of work anymore as it did with SR1, I had to press the Save button every once in a while. What a drag it was. Hopefully SDL will come up with a version that really works. ▲ Collapse
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Maria L Local time: 09:51 Member (2005) German to Swedish + ...
TOPIC STARTER
Problem solved by Trados through remote session
Sep 26, 2017
Hej Kjersti, thank you for your answer. I filed a Support Case on the Trados Homepage and got a remote session. As it was an installation issue this could be done without a service contract. They replied pretty fast and the problem was solved, which took a while. It seems some file got corrupt during the update. After this everything is fine. Apart from that Trados is a lot slower than it was before. Kind regards Maria
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