Технические форумы » MemoQ support »
RESOLVED: Failed to communicate with the remote server. Please check your network connection.
Автор темы: Kathleen Misson
Kathleen Misson
Kathleen Misson  Identity Verified
Испания
Local time: 03:17
испанский => английский
Oct 19, 2022

Hello,

I have used Language Terminal to convert an indd file into the compatible format. I have translated the document in MemoQ and now when I try to export it, I receive this error message.

Failed to communicate with the remote server. Please check your network connection.

Anyone know the solution?

I tried shutting down virus protection.

I am at home so there is no other firewall.

Thank you.
 
Thomas T. Frost
Thomas T. Frost  Identity Verified
Португалия
Local time: 02:17
датский => английский
+ ...
Backup? Oct 19, 2022

Once a day, memoQ servers run backup and they don't tell you but instead show you this misleading error message. It takes about 15 minutes. It could be something else, of course.
 
Kathleen Misson
Kathleen Misson  Identity Verified
Испания
Local time: 03:17
испанский => английский
Автор темы
Thanks for the suggestion. Oct 19, 2022

I've been trying several times since yesterday, so I don't think it's this.

Thomas T. Frost wrote:

Once a day, memoQ servers run backup and they don't tell you but instead show you this misleading error message. It takes about 15 minutes. It could be something else, of course.


 
Kathleen Misson
Kathleen Misson  Identity Verified
Испания
Local time: 03:17
испанский => английский
Автор темы
RESOLVED Oct 19, 2022

I exported the file as mqxlz, which can be converted back to indd on the Language Terminal website.
 


To report site rules violations or get help, contact a site moderator:

Модератор(ы) этого форума
Maya Gorgoshidze[Call to this topic]
Peter Zauner[Call to this topic]
Prachya Mruetusatorn[Call to this topic]

You can also contact site staff by submitting a support request »

RESOLVED: Failed to communicate with the remote server. Please check your network connection.






Protemos translation business management system
Create your account in minutes, and start working! 3-month trial for agencies, and free for freelancers!

The system lets you keep client/vendor database, with contacts and rates, manage projects and assign jobs to vendors, issue invoices, track payments, store and manage project files, generate business reports on turnover profit per client/manager etc.

More info »
Anycount & Translation Office 3000
Translation Office 3000

Translation Office 3000 is an advanced accounting tool for freelance translators and small agencies. TO3000 easily and seamlessly integrates with the business life of professional freelance translators.

More info »