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Word: cannot open password protected file
投稿者: ibz
ibz
ibz  Identity Verified
Local time: 10:34
2007に入会
英語 から ドイツ語
+ ...
May 4, 2015

Dear all,

I have received a password protected file from a client using a PC whereas I use a Mac. Even though I have the correct password, I can't open the document ("Wrong password"). Any ideas why this is so or what I could try?

Thank you in advance!
 
Tom in London
Tom in London
英国
Local time: 09:34
2008に入会
イタリア語 から 英語
Try this May 4, 2015

Try this:

Open a blank document in Word. In the menu bar, select insert>file and select the password protected file.

Or this:

Download Open Office and try opening it with that.
 
Platary (X)
Platary (X)
Local time: 10:34
ドイツ語 から フランス語
+ ...
Alternatives May 4, 2015

1) Ask the client an unprotected file.

2) If the document must be protected, the MAC passwords have not the same format as the Windows passwords (the reason why you cannot open the file even if you have the password). Ask the client to give a new version with a compatible key.

3) Use a free online decrpyt service (your choice...)
 
ibz
ibz  Identity Verified
Local time: 10:34
2007に入会
英語 から ドイツ語
+ ...
TOPIC STARTER
Thank you, Tom May 4, 2015

... no luck, though
I keep looking for a solution. Very strange, isn't it?
 
Tom in London
Tom in London
英国
Local time: 09:34
2008に入会
イタリア語 から 英語
Try this May 4, 2015

Can you make a duplicate of the file?

If so, try changing the suffix of the duplicate to .txt and see if it will open in TextEdit
 
Tom in London
Tom in London
英国
Local time: 09:34
2008に入会
イタリア語 から 英語
(added later) May 4, 2015

Or if things get really desperate, you might try this:

http://echoone.com/filejuicer/
 
Johanna Timm, PhD
Johanna Timm, PhD  Identity Verified
カナダ
Local time: 01:34
英語 から ドイツ語
+ ...
Unprotect a Word document on Mac May 5, 2015

I found this:

https://www.youtube.com/watch?v=hEocVQHLfKc

Hope this works for you!

johanna
 
ibz
ibz  Identity Verified
Local time: 10:34
2007に入会
英語 から ドイツ語
+ ...
TOPIC STARTER
Very strange indeed May 5, 2015

Thank you all for your help and comments!
I just tried to open the document on all of my three Macs and strangely enough, I couldn't open it on two of them, whereas it worked on the third. All of my computers are equipped with the same system, same software ... Is there a rational explanation for this or just one the many mysteries of technology?
I'm still wondering ...
Irene
 
Liz Harris
Liz Harris
米国
open password protected file Apr 23, 2019

Are you sure your password is correct? You may have to treat this as if you forgot the password to the maximum, using VBA or XML to open protected document without password.
 
denglad
denglad
ロシア語
try it Sep 29, 2021

You can try this solution. But it will be easy as pie to send the file without the password. I should say it will be even faster and more reliable.
 


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Word: cannot open password protected file






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